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FAQs

  • About CHOKU

    • What is CHOKU?

      CHOKU is a Japanese craft shochu brand offering a selection of rare small-batch spirits. Our craft shochu are all made in the original rice shochu capital of the world, Kumamoto with a history of over 500 years. Find out more from our video.

    • How do you make your shochu?

      Kindly watch our video to understand the process of creation.

    • CHOKU is vegan-friendly?

      Yes, our products (shochu) are vegan-friendly.

    • CHOKU is gluten & sugar free?

      Yes, our products (shochu) are gluten & sugar free.

  • Payment

    • Which payment methods do you accept?

      We accept some credit card brands and PayNow.

  • Orders

    • Can I request to amend/cancel my order?

      You can amend/cancel your order via email at contact@uchihari.com if it has not yet been dispatched. If the order has been dispatched, unfortunately, we cannot amend/cancel the order.

  • Shipping

    • How long will my order take to arrive?

      We strive to have all orders delivered within 3 working days upon confirmation. If any issues arise, our team will work closely with you to keep you updated.

    • What are the delivery charges?

      Enjoy FREE delivery when you spend a minimum of $250. Orders below $250 are subject to a $20 delivery charge. Express deliveries will be charged at $40.

    • Do you send orders overseas?

      For overseas delivery, we will try out best to assist you in the delivery arrangement and quotation. You will be responsible for customs duties and taxes levied upon arrival in your country. Please contact us at contact@uchihari.com before ordering.

  • Others

    • How can I contact CHOKU?

      For other questions and inquiries, please drop us an email at contact@uchihari.com.